Why Plumbers Need This

When you're fixing a burst pipe, replacing a hot water system, or crawling under a sink, answering the phone simply isn’t possible. Yet every missed call can mean losing a high-value job to the next plumber on Google. Nova solves this by answering every call instantly, day or night, and guiding customers through a clear booking process. She sounds natural, understands plumbing issues, and ensures urgent jobs are prioritised — so you keep working while she handles the admin.

AI Voice Receptionist Built Specifically for Plumbers

Nova isn’t just a generic call bot — she’s trained to understand the real situations plumbers deal with every day. Whether a customer reports water pouring from the ceiling, a blocked drain, or a sudden loss of hot water, Nova identifies the urgency, asks the right questions, and books the job into your calendar. She can collect the customer’s details, describe the issue, gather access instructions, and send everything straight to your phone or team.

She also handles routine enquiries, from leaking taps to toilet repairs, providing the same consistency and professionalism on every call. Customers get instant support instead of being sent to voicemail, and you gain more booked jobs without needing a full-time receptionist.

Capture Emergencies at Any Hour

Plumbing emergencies don’t wait for business hours — and callers don’t wait on voicemail. Nova ensures you never lose those “water everywhere!” moments.

If a caller mentions keywords like burst pipe, flooding, no hot water, or overflowing toilet, she switches into an emergency workflow. She gathers essential information, confirms the severity, and books your soonest available time. Instead of losing thousands in missed after-hours work, Nova keeps your business responsive 24/7.

Smooth, Professional Job Booking

Nova guides customers through a simple conversation that feels human and natural, not robotic. She confirms the address, asks what the issue is, collects any helpful details, and then books the job directly into your scheduling system. You receive a clean summary with everything you need — issue type, urgency, and customer contact details. By the time you finish your current job, the next one is already lined up.

Handles All Your Common Plumbing Calls

From emergencies to routine repairs, Nova supports:

• Burst pipes and leaks

• Blocked drains

• Hot water system issues

• Toilet repairs

• Tap and fixture leaks

• Appliance installations

• Commercial plumbing enquiries

She can also provide basic pricing, give starting rates, or simply book the job without quoting — whichever you prefer.

Key Benefits of AI Receptionist For Plumbers